Ethos

Don’t worry: we don’t have a company song or a compulsory early morning exercise routine. But we do have some pretty definitive ways of describing the way we work. Here goes:

Principles matter – we’re not the kind of agency that will smile, take the money and laugh all the way to the Bahamas. Instead, we like to take a long-term approach, with the strategic direction to match. So we’ll always offer sound, rational advice – even if keeping schtum would be more profitable.

We don’t work silly hours – many agencies work on the basis that they need to back-fill haemorrhaging client lists with lots of pitches. And that means lots of late nights. But because clients tend to stay with us, our people are working on your business, not the Next Shiny Client. And it means we’ve got an enviably small staff attrition rate.

Experience counts – we hire (and train) great people who know the business, and who get stuck into their accounts. There’s no layer of junior people between you and the expertise.

Big ideas get big results – the so-called ‘safe’ option is anything but. To survive – and thrive – takes new thinking, like our innovative text message platform, or our SEO service.

Every client is important – whether you place one ad a year or 1000, you’ve got the right to expect the same level of service and professionalism.

We don’t preach, we advise – if an ad won’t solve the problem, we won’t sell you an ad; we steer you towards a cost-effective solution that hits your target and your budget.

The finish is important – website, brochure, press ad or anything else, we really do take pride in a job well done. It’s not the budget that matters, it’s the result.